JamHUB Solutions is committed to protecting your privacy, thereby ensuring that you can continue to trust your personal information.
Whenever you interact with us, you may share personal information that allows us to identify you as an individual (e.g. name, email, address, telephone number).
If you do not accept them we kindly ask you neither to use this site, nor to give us any personal data.
2. Data Collected by JamHUB
JamHUB may collect your data in different ways:
• Electronic and online interactions with JamHUB through this website, mobile apps, text messaging programmes, aplications in third party social netwoks (ex: Linkedin)
• Offline interactions with JamHUB through direct marketing campaigns, printed registration coupons and contact through our customer support
2.1. Data directly supplied by the user
The data you provide to us with your consent for a specific purpose includes:
• Personal contact information. Information that allows JamHUB to contact you (e.g. name, address, email address or telephone number)
• Demographic information, including your work location (e.g. postal code, city, country and geo-location)
2.2. Data collected during your interaction with JamHUB sites
3. Reasons for JamHUB to collect personal data, and their purpose
JamHUB collects and uses personal data within the limits of what is strictly necessary for the purposes for which it is intended.
JamHub may use this personal data for some or all of the following purposes:
• Account Maintenance – creating and maintaining your account with us, as well as administering any customer retribution and/or loyalty programs associated with your account.
• Customer service – providing customer service, including answering your questions, complaints and other feedback about our products and services. Customer service can be provided through various communication channels, including email, letters, telephone and online chat (if available).
• Customer engagement – allows you to engage more actively with our products and services. It may involve the use or publication of content generated by our customers.
• Products and Services – improving JamHub’s products and services, adapting them to the needs of the user/customer and creating new ideas for products and services.
• Interest-based advertising ONLY WITH YOUR CONSENT – allowing us to serve you ads tailored to your interests.
• Marketing communications ONLY WITH YOUR CONSENT – providing you with marketing communications, including information about JamHub’s products and services and promotions.
4. Sharing of personal data by JamHUB
JamHub does not share your personal data with any third parties who intend to use it for direct marketing purposes, other than with your full consent.
5. Your Rights
5.1. Right to cancel marketing communications (Right to be Forgotten)
You may exercise your right to cancel marketing communications about JamHUB by contacting us.
5.2. Access and rectification
You have the legal right to request access to your personal data by sending us a request.
If JamHUB is unable to provide you direct access to your personal data for any technical reasons, we will always consider alternative means of access.
You have the right to ask JamHUB to correct any inaccuracies in your personal data.
6. Data Security and Retention
6.1. Data Security
In order to keep your personal data safe, JamHUB has implemented a list of security measures in accordance with the current data protection law such as:
• Secure operating environments – JamHub stores your data in secure operating environments, only accessible to those responsible for their operation.
• Data encryption – JamHub uses high quality encryption to protect sensitive personal data (e.g. access passwords).
• Authentication before accessing the account – JamHUB requires its registered users to demonstrate their identity (ex: using their login ID and password) before acessing or modifying your account.
JamHub will retain your personal data only as long as necessary for the purpose in question, also taking into account our need to answer questions or solve problems, offer new and improved services, and meet the appropriate legal requirements.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us.
As soon as personal data is no longer required for the purposes described above, it will be destroyed or deleted in a secure manner.
7. Contact Us
JamHub acts as the responsible person of the personal data it processes in the context of this Privacy Notice.
If you have any questions or comments about this Privacy Notice or JamHub’s data collection practices, please contact us at: [email protected]
Núcleo Central, Sala 290
2740-122 Porto Salvo
Parque Tecnológico de Óbidos
Edificios Centrais, Rua da Criatividade