The software that allows a municipality to increase the quality of the service provided to its residents, while ensuring a more effective and efficient management of municipal processes.

CHALLENGE

A city council’s mission is to serve its inhabitants – whether they are residents, companies, tourists, partners or suppliers, … – working with the ultimate goal of ensuring their quality of life or, in the case of companies, their competitiveness.

The fulfillment of this ambition implies, first, the deep knowledge of its citizen, the only way to create a successful relationship.

This is an extremely demanding challenge for such a complex and multifaceted organization, such as a municipality, being only possible with the control and integration of all council activity.

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OUR SOLUTION

What sets PolisHUB apart

360º view of the citizen

It integrates all the data of the citizen, as well as about their relationship with the city hall gathered in a single point.

With that we avoid repeating information from the entity that is spread over different departments.

Robust operations management

Completely integrated and automated, it speeds up the processes from the moment they enter the city hall until its integration with accounting.

It allows obtaining standpoints from external entities (ex: Police Department, private companies that have a contract with the town, etc) in the application itself.

Data exploration

Combines non-systematic data (documents and images) with data systematized in a single database.

Enables simplified analysis and reporting through a set of statistics integrated into the application itself.

Perfect fit

It is highly configurable, adjusting to your specific processes, which allows us to fully respond to your organization’s current and future needs.

Ease of use

The interface follows the flow of the municipal processes, being highly intuitive to use and facilitating the training of users; contains alerts and worklists to ensure that nothing is left behind.

CHALLENGE

Why PolisHUB

Mobility

  • Acess via Personal Computer, Smartphone, Tablet
  • Content and usability suitable for the terminal

Transparency

  • Streamlining processes (for companies and individuals)
  • Visibility on the progress of your processes (user and other areas of the chamber)

Control

  • Control of municipal objectives through activity indicators
  • Control of the operation status by indicators and alerts

Dematerialization

  • Electronic internal actions (letters, opinions, etc.)
  • Electronic interaction with the outside
  • Scanned physical documents; paper does not circulate

Simplification

  • Fewer decision points
  • Less data (destructured), better information
  • Automatic task allocation, elimination of unnecessary load distribution points

Knowledge

  • Collection of structured data at each point in the process.
  • End of duplication: elimination of delivery of the same data and documents in different iterations
  • Data analysis; knowledge about the citizen and their relationship with the city council

OUR SOLUTION

PolisHUB

The solution you need to optimize the management of your municipality

knowing to better serve

More knowledge. Better Decisions.

PolisHUB, knowing to better serve